Frequently Asked Questions

BioWare Download Manager General Information

General questions about the BioWare Download Manager.

Please select a question:

1.01	What is the BioWare Download Manager?
1.02	Do I have to use the BioWare Download Manager?
1.03	Will I need to download a new version of the BioWare Download Manger every time an update for it is released?
1.04	Is the BioWare Download Manager peer-to-peer?
1.05	What are the system requirements for the BioWare Download Manager?
1.06	I'm a Mac O/S or Linux user and can't use the BioWare Download Manager. Is there a way for me to download the content anyway?
1.07	Is there spyware/malware in the BioWare Download manager?
1.08	Which firewall ports does the BioWare Download Manager use?
1.09	Where can I get support for the BioWare Download Manager?

1.01: What is the BioWare Download Manager? (Back to Top)

The BioWare Download Manager is proprietary software used to deliver digital content to our customers. The BioWare Download manager is an easy to use tool that requires no installation. It is designed to increase download quality and speed as well as allow users to resume interrupted downloads.

1.02: Do I have to use the BioWare Download Manager? (Back to Top)

No, you do not. The BioWare Download manager will allow you to more reliably and easily download large quantities of content, and for these reasons we encourage its use. That said, we will also provide non-BioWare Download Manager versions of most content for our non-windows users. Please note there might be specific, exclusive content that requires the BioWare Download Manager to acquire.

1.03: Will I need to download a new version of the BioWare Download Manger every time an update for it is released? (Back to Top)

No, the BioWare Download manager does not need to be maintained by you in any way as it does not permanently reside on your system. Each time you download a file using the BioWare Download Manager that file will be downloaded with the latest version of the BioWare Download Manager.

1.04: Is the BioWare Download Manager peer-to-peer? (Back to Top)

No, the BioWare Download Manager is not peer-to-peer. It downloads the requested content from one or more servers.

1.05: What are the system requirements for the BioWare Download Manager? (Back to Top)

The BioWare Download Manager will function on Microsoft Windows versions 9x, ME, 2000, XP and later. A connection to the Internet is also required. Users should also be mindful of the system requirements for the content they are downloading as they might be higher than the BioWare Download Manager.

1.06: I'm a Mac O/S or Linux user and can't use the BioWare Download Manager. Is there a way for me to download the content anyway? (Back to Top)

Absolutely,a non-BioWare Download Manager version is provided will be provided for most content.

1.07: Is there spyware/malware in the BioWare Download manager? (Back to Top)

There is no spyware/malware in the BioWare Download Manager. The BioWare Download manager is simply a small, unobtrusive program that will manage a download and ensure it is completed with all parts intact.

1.08: Which firewall ports does the BioWare Download Manager use? (Back to Top)

The BioWare Download Manager uses Port 80, which is the standard port for http. As such, there is no special firewall configuration required to give the BioWare Download Manager access to the Internet.

1.09: Where can I get support for the BioWare Download Manager? (Back to Top)

Support for the BioWare Download Manager, as well as all other BioWare Products is available through the BioWare Support & Contact page.